Industry / 02
Insurance
Insurance is a document business with judgment at every step — exactly the shape of work that language models change. The constraint is not capability; it is fairness, auditability, and the file you can show the regulator.
AI opportunity map
Where AI earns its place in this sector.
Claims processing
From first notice of loss to settlement preparation: extraction, coverage checks, and drafted decisions with human sign-off where it matters.
Underwriting assistance
Risk files assembled and summarised from submissions, reports, and history — so underwriters spend their time on judgment.
Fraud triage
Signals consolidated into investigable cases, with the reasoning recorded rather than buried in a score.
Policy servicing
Correspondence, endorsements, and renewals handled by agents constrained to your policy wordings.
Regulation & compliance
Compliance is part of the architecture.
Insurance regulation reaches into pricing, wording, and conduct. AI that touches any of them must keep the evidence of fairness.
OSFI Guideline E-23 for model risk; AMF sound commercial practices for Québec insurers
Fair treatment of customers — automated decisions must not introduce unfair discrimination in pricing or claims
Law 25 and PIPEDA obligations, including automated-decision disclosure to policyholders
Actuarial standards of practice where models inform reserving or pricing
Relevant services
How we typically engage.
Contact
Talk to our engineers.
Describe your sector, your constraints, and the problem in front of you. We come prepared or we do not come.